Urgent hiring for Enquiry Manager cum Telecaller job in New Delhi, you will handle incoming and outgoing calls, WhatsApp messages, emails, and social media enquiries. 

You will provide accurate product information, follow up on leads, and coordinate with internal teams to ensure smooth order processing and customer satisfaction.

Key Responsibilities – Telecaller Jobs in New Delhi

• Handle incoming calls, WhatsApp, email, and online enquiries professionally
• Make outbound calls to follow up on enquiries, leads, and pending orders
• Share correct information about products, pricing, offers, and availability
• Convert customer enquiries into confirmed orders or showroom visits in New Delhi
• Update enquiry records and customer details on a daily basis
• Coordinate with sales, dispatch, and accounts teams for smooth operations
• Resolve basic customer concerns and escalate issues when required
• Maintain daily call logs, enquiry reports, and follow-up status
• Ensure polite communication and excellent customer service at all times

Skills Required for Enquiry Manager Jobs in New Delhi

• Excellent communication skills in Hindi and English
• Confident, polite, and customer-friendly personality
• Basic computer knowledge (Excel, email, WhatsApp Business)
• Good follow-up and coordination skills
• Ability to handle targets and multitask efficiently

Education & Experience

• Minimum 12th Pass (Graduates preferred)
• 1–3 years experience in telecalling, enquiry handling, or customer support (preferred)
• Experience in textile, showroom, fashion, or retail industry in New Delhi is added advantage

Job Details

• Job Type: Full Time, Permanent
• Working Days: 6 days a week
• Work Location: Office / Showroom job in New Delhi
• Salary: Up to ₹15,000 per month (based on experience)

Why Apply for This Telecalling Job in New Delhi?

• Stable full-time role with growth opportunities
• Customer-facing position with learning exposure
• Friendly work environment and career development
• Ideal for candidates looking for sales support or customer support jobs nearby in New Delhi DL

Apply now for this Enquiry Manager cum Telecaller vacancy in New Delhi and start building a strong career in customer support and sales operations.